DAVIDsTEA Reviews
DAVIDsTEA Customer Reviews (10)
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DAVIDsTEA Customer’s Q&A
DAVIDsTEA FAQs
How can I order from Davidstea.com?
To order from Davidstea.com, follow these steps:
- Visit the Davidstea.com website.
- Browse through the available teas and add the desired items to the cart.
- After adding items to the cart, select "Checkout" and enter the delivery information.
- In the "Payment Method" section, select the preferred payment option. Accepted payment types include Visa, Mastercard, Discover, Visa Debit, Apple Pay, PayPal, and DAVIDsTEA gift cards.
- If using a DAVIDsTEA gift card, enter the gift card number in the "Card number" field.
- Confirm the order details and proceed to payment.
Please note that once an order is placed, it cannot be cancelled or modified. Also, ensure that the billing address entered matches exactly with the one linked to the chosen payment method. If any error messages appear, please reach out to the Customer Care Team. Shipping costs, duration, and destinations can be found on the Shipping Information page. If the website isn't working, try upgrading the browser or clearing the browser cookies and cache. If the order exceeds $750 after taxes and discounts, or if more than 4 orders have been placed within the last 24 hours, the order may fail. In such cases, please contact the Customer Care Team.
Remember, if you're in the US and want to ship to a Canadian address, you can visit the Canadian site to place your order, and still use your US billing address. The order will be processed in Canadian dollars if it ships to a Canadian address. The same applies for Canadian customers wanting to ship to a US address. They can visit the US site, place the order, and still use a Canadian billing address. The order will be processed in US dollars if it ships to a US address.
Enjoy your tea shopping experience at Davidstea.com!
About davidstea.com Prices and Cost?
On davidstea.com, prices vary depending on the product. For instance, the Ceremonial Matcha Tea Printed Tin is priced at $59.00. There are also sale items with prices ranging from $3.00 to $49.01. Discounts are offered on these items, with some products having a 10%, 20%, 30%, 50%, or even 70% discount. For example, the Classic Lemon Tea Pack of 12 Cold Brew Sachets is originally priced at $8.99, but with a 30% discount, it is now $6.29. Similarly, the Blood Orange Boost Tea Pack of 15 Sachets originally costs $9.00, but with a 70% discount, it is now $2.70. There are also sachet packs that are priced at 5 for $35 or 3 for $25. Please note that prices may vary and it's best to check the website for the most accurate and up-to-date information..
What are the best-selling products on davidstea.com?
The best-selling products on davidstea.com include a variety of teas and tea-related items. Some of the top-selling teas are S’mores Chai, Chocolate Macaroon Tea, Sunny C Tea, Buddha's Blend Tea, Hot Chocolate Tea, and Cream of Earl Grey Tea Organic. Other popular items include the Clear 16 oz Tea Steeper and the Silver Perfect Tea Infuser. Please note that availability and prices may vary.
About davidstea.com Popular Products and Services?
Davidstea.com offers a wide range of products and services. The website features various tea collections, including Spring Teas, Valentine's Day Teas, Matcha, Mocktail Teas, Organic Teas, and Best Sellers. Some popular items include the Ruby Grapefruit Tea, Iridescent Ribbed Mug, Blood Orange Boost Tea, Iridescent Pink Tumbler, Nighty Night Nordic Mug & Tea Gift Set, and the Relaxation Tea Kit. They also offer a variety of tea accessories such as the Retro Donut Nordic Mug & Tea Bundle, Rose Gold Favorite Tumbler, and Rainbow Bubble Cups. In addition to individual teas, they provide tea bundles for those who love variety, like the Matcha Lover Tea Bundle and the Squeeze The Day Tea Bundle. The website also offers a Frequent Steeper program where customers can earn points and get rewards..
About davidstea.com Payment Method?
The website davidstea.com accepts the following payment methods: Visa, Mastercard, Discover, Visa Debit, Apple Pay, PayPal, and DAVIDsTEA gift cards. To redeem a DAVIDsTEA gift card online, after adding items to the cart, select “Checkout” and enter the delivery information. In the “Payment Method” section, select the “Gift Card” option. Enter the gift card number (19- to 21-digit number located at the back of the card, under the scratch-off area) in the “Card number” field..
What is the return policy of davidstea.com?
The return policy of davidstea.com is as follows: Customers who are not satisfied with their purchase can get in touch with the company within 30 days for assistance. However, it's important to note that all gift cards, promotional, and clearance items are final sale and non-refundable. The company reserves the right to address customer concerns, returns, and exchanges on a case-by-case basis, and may issue a gift card instead of a refund for merchandise. If an order is incorrect, damaged, or incomplete, customers are advised to fill out a form within 30 days so the company can find the best way to rectify the situation. If a refund is issued back to a credit card, debit card, PayPal, or Apple Pay, it should appear within 10 business days of being processed. However, this may take longer depending on the financial institution. If the original payment was made with a DAVIDsTEA gift card, a new order for a replacement card with the refund value will be placed and sent to the shipping address on the original order. If the original payment method is no longer valid, the company can provide a DAVIDsTEA gift card with the refund amount.
davidstea.com Return Policy?
Davidstea.com has a 30-day return policy. If customers are not satisfied with their purchase, they can get in touch with the company within 30 days for assistance. However, all gift cards, promotional, and clearance items are final sale and non-refundable. Online orders that are incorrect, damaged, or incomplete can be addressed by filling out a form on the website within 30 days. Refunds to credit cards, debit cards, PayPal, or Apple Pay should appear within 10 business days of being processed. If the original payment method is no longer valid, a DAVIDsTEA gift card with the refund amount can be provided. In-store purchases can be returned or exchanged within 30 days with the original receipt.
Regarding the shipping policy, it typically takes 2-3 business days to process an order, but this may increase to up to 10 business days in higher volume periods. Once the order is processed and leaves the warehouse, customers will receive an email with tracking information. Shipping times depend on USPS and typically take 2-3 business days for the East Coast and 3-5 business days for Central US, Midwest, West Coast, Alaska, Hawaii, and Puerto Rico. All orders ship at a $2.99 flat rate fee for a limited time. If an order was returned to sender due to an incomplete address or because it was left at the local post office for more than 5 business days, a refund will be issued to the original method of payment within a few weeks of it being returned to the facilities..